Your company's IT department, tailored to you.
Hour packs, monthly retainers, maintenance contracts, outsourcing or one-off call-outs: choose the plan that fits your company and change it as your business changes.
One-off call-outs
No commitment and no monthly fee. Call us when you need us and pay only for the call-out.
Best forCompanies with little equipment and occasional requests.
Hour packs
Technical hours bought in advance, at a lower price and with a discount.
Best forCompanies with frequent but unpredictable requests.
Monthly retainers
Regular visits, with technical goals agreed up front and a fixed monthly fee.
Best forOffices that want ongoing support, with no surprises.
IT maintenance contracts
All-inclusive: parts and all technical labour.
Best forCompanies that prefer a fixed, predictable cost.
IT outsourcing
Resident technicians at your premises, full-time or part-time, in IT support or on servers. See resident technicians
Best forCompanies that need a technician on site, full-time or part-time.
Turnkey projects
Office moves, new networks, cloud migrations. We handle everything, from planning to delivery.
Best forProjects with a defined start and end.
How we charge.
No small print. You always know how you pay and how much, before we start.
| Plan | How you pay |
|---|---|
| One-off call-outs | Just the call-out, with no monthly fee and no lock-in. |
| Hour packs | A set of hours paid up front, at a discount, that you use as needed. |
| Monthly retainers | A fixed monthly fee, with regular visits and defined goals. |
| Maintenance contracts | A fixed fee covering parts and all technical labour. |
| Outsourcing | A monthly fee for the resident technician and the agreed hours. |
| Turnkey projects | A fixed-price proposal, with scope and pricing defined before we start. |
- Pricing in writing. Before any work, you know exactly what is included.
- VAT shown separately. Our proposals show prices excluding VAT, with the tax clearly identified.
- No forced lock-in. You can start with a one-off call-out and decide later.
How much does an hour of downtime cost?
When IT stops, your team stops with it. Run the numbers for your company: the values below are just an example.
Frequently asked questions.
Still unsure? We review your situation and recommend the right plan, with no obligation.
How much does IT support cost?
It depends on the number of workstations and the service plan. Before we start, you always receive the pricing in writing, so you can decide without surprises.
What does an IT maintenance contract include?
Everything: parts and all technical labour, for a fixed, predictable fee.
What is the difference between a retainer and an hour pack?
A retainer includes regular visits with defined goals for a fixed monthly fee. With an hour pack, you buy hours in advance at a discount and use them when you need them.
What is IT outsourcing?
One or more of our technicians are based at your premises, on a schedule we agree with you.